Terms & Conditions

Throughout these Terms, the following definitions apply:

• "OCXLY," "we," "us," or "our" refers to Object Core eXperience LaboratorY, a business registered in Kerala, India, including all its sub-divisions (AI Labs, Neuro Labs, Publishing House, OcxlyDev, Craft, OIAS, Cloud Service, ODMH, and Wave).
• "Services" means all websites operated by OCXLY (including but not limited to ocxly.com, osoftly.com, cxneuro.com, bookstair.com, and ocxlydev.site), applications, APIs, software, tools, content, and any related services we provide.
• "User," "you," or "your" refers to any individual or entity accessing or using the Services.
• "Content" means any text, graphics, images, audio, video, software, data, code, or other material.
• "User Content" means any Content that you submit, post, upload, or otherwise make available through the Services.
• "OCXLY Content" means all Content provided by or on behalf of OCXLY, including but not limited to text, designs, graphics, logos, trademarks, source code, software, animations, and audiovisual materials.
• "Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, trade dress, design rights, moral rights, database rights, and all other intellectual property rights, whether registered or unregistered.
• "Terms" refers to these Terms and Conditions, together with our Privacy Policy and any other policies or guidelines we publish.
• "Applicable Law" means any law, regulation, directive, or enforceable governmental order applicable to a party in the context of the Services.

By accessing or using any part of the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

These Terms constitute a legally binding agreement between you and OCXLY. Your continued use of the Services after any changes to these Terms constitutes acceptance of the revised Terms.

If you are entering into these Terms on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms. In such cases, "you" and "your" refer to that organisation.

We may require you to accept supplementary terms for specific Services or features. Where those supplementary terms conflict with these Terms, the supplementary terms prevail for the relevant Service.

You must meet the following requirements to use the Services:

• Minimum age. You must be at least 16 years old (or 13 in the United States where permitted by COPPA). If you are under 18 (or the age of majority in your jurisdiction), you must have consent from a parent or legal guardian who agrees to these Terms on your behalf.
• Legal capacity. You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
• Not previously suspended. You must not have been previously suspended or removed from the Services by OCXLY.
• Compliance with law. Your use of the Services must not violate any Applicable Law.

If we discover or reasonably believe that you do not meet these requirements, we reserve the right to suspend or terminate your access immediately.

4.1 Description

OCXLY operates a group of specialised studios spanning artificial intelligence, cognitive neural research, publishing, software development, education, cloud infrastructure, media, and sound. Each sub-division may offer distinct features, tools, products, or content through its own website or platform.

4.2 Availability

We strive to keep the Services available at all times, but we do not guarantee uninterrupted or error-free access. The Services are provided on an "as available" basis. We may at any time, with or without notice:

• Modify, update, or discontinue any part of the Services.
• Perform scheduled or unscheduled maintenance.
• Restrict access to certain features or regions.

4.3 Sub-division services

Some OCXLY sub-divisions may have their own supplementary terms of service. Where a sub-division operates its own website (e.g., osoftly.com, cxneuro.com, bookstair.com, ocxlydev.site), the terms posted on that website apply in addition to these Terms. In case of conflict, the sub-division's terms take precedence for that specific Service.

4.4 Beta features

We may offer features, tools, or services labelled as "beta," "preview," "experimental," or "coming soon." These are provided without any warranty and may be modified, suspended, or discontinued at any time. Your use of beta features is entirely at your own risk.

5.1 Account creation

Certain Services may require you to create an account. When you do, you agree to provide accurate, current, and complete information. You must update your information promptly if it changes.

5.2 Account security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Choose a strong, unique password and not reuse it across other services.
• Not share your credentials with any third party.
• Notify us immediately at [email protected] if you suspect unauthorised access.

We are not liable for any loss or damage arising from your failure to protect your account credentials.

5.3 Account termination by you

You may close your account at any time by contacting us. Upon closure, we will delete or anonymise your personal data in accordance with our Privacy Policy, subject to any legal retention obligations.

5.4 Account suspension or termination by us

We may suspend or terminate your account at our discretion if we reasonably believe you have violated these Terms, engaged in prohibited conduct, or if required by law. Where practicable, we will provide notice and an opportunity to address the issue before termination.

6.1 OCXLY's ownership

All OCXLY Content and the Services themselves (including their design, architecture, source code, visual elements, animations, trademarks, and trade dress) are owned by or licensed to OCXLY and are protected by copyright, trademark, patent, trade secret, and other Intellectual Property Rights under Indian law and international treaties.

The OCXLY name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of OCXLY. You must not use such marks without our prior written consent.

6.2 Limited licence to you

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services for your personal, non-commercial purposes. This licence does not include:

• The right to modify, reproduce, distribute, or create derivative works from the OCXLY Content.
• The right to reverse engineer, decompile, or disassemble any software within the Services.
• The right to use data mining, robots, scrapers, or similar data-gathering tools.
• The right to frame, mirror, or deep-link to any part of the Services.
• The right to use the Services for any commercial purpose without a separate written agreement.

6.3 Open-source components

Certain components of the Services may incorporate open-source software. Such components are licensed under their respective open-source licences (e.g., MIT, Apache 2.0). Nothing in these Terms restricts your rights under those licences. A list of open-source components and their licences is available upon request.

6.4 Feedback

If you provide us with suggestions, ideas, feedback, or other input regarding the Services ("Feedback"), you grant OCXLY a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable licence to use, modify, and incorporate such Feedback into our Services without any obligation to you. You waive any moral rights in such Feedback to the extent permitted by law.

6.5 DMCA and copyright complaints

We respect the intellectual property rights of others. If you believe that Content on our Services infringes your copyright, please send a notice to [email protected] containing: (a) identification of the copyrighted work; (b) identification of the infringing material and its location; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorised; (e) a statement under penalty of perjury that the information is accurate; and (f) your physical or electronic signature.

7.1 Your responsibility

You retain ownership of any User Content you submit. You are solely responsible for your User Content and the consequences of posting it. By submitting User Content, you represent and warrant that:

• You own or have the necessary rights and permissions to use and authorise the use of such content.
• Your User Content does not infringe, misappropriate, or violate any third party's Intellectual Property Rights, privacy rights, or any Applicable Law.
• Your User Content does not contain viruses, malware, or other harmful code.

7.2 Licence grant to OCXLY

By submitting User Content through the Services, you grant OCXLY a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with operating and providing the Services. This licence exists only for as long as your User Content remains on the Services, and terminates upon deletion (subject to reasonable backup and caching periods).

7.3 Content moderation

We reserve the right, but have no obligation, to monitor, review, edit, or remove User Content at our sole discretion, including content that we believe violates these Terms, is objectionable, or may expose OCXLY to legal liability. We are not responsible for any User Content posted by users.

7.4 Backup

We do not guarantee that User Content will be preserved. You are responsible for maintaining your own backups of any content you submit.

When using the Services, you agree not to:

• Violate any Applicable Law, regulation, or third-party rights.
• Use the Services for any unlawful, fraudulent, or malicious purpose.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Transmit any Content that is defamatory, obscene, threatening, abusive, harassing, hateful, or racially or ethnically offensive.
• Upload, transmit, or distribute any viruses, worms, trojans, ransomware, or other malicious code.
• Attempt to gain unauthorised access to any part of the Services, other user accounts, computer systems, or networks.
• Interfere with or disrupt the integrity or performance of the Services, including denial-of-service attacks.
• Use automated means (bots, scrapers, crawlers, spiders) to access the Services without our prior written consent, except as permitted by robots.txt.
• Harvest, collect, or store personal information of other users.
• Circumvent, disable, or interfere with any security or access-control features of the Services.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services for commercial purposes without our express written permission.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices.
• Use the Services to send unsolicited communications, spam, or promotional materials.
• Engage in any activity that could damage, disable, overburden, or impair our servers or infrastructure.
• Use the Services in any manner that could interfere with any other party's use and enjoyment of the Services.

Violation of this section may result in immediate suspension or termination of your access, and we reserve the right to report unlawful activity to the relevant authorities.

The Services may contain links to third-party websites, applications, or services ("Third-Party Services"). These links are provided for your convenience only and do not imply endorsement, sponsorship, or affiliation.

We have no control over the content, policies, or practices of Third-Party Services and accept no responsibility for them. Your use of Third-Party Services is at your own risk and subject to their respective terms and privacy policies.

If you access Third-Party Services through the OCXLY platform (for example, via embedded content or API integrations), you acknowledge that we may share limited data with those services as described in our Privacy Policy.

10.1 Free and paid services

Some Services are provided free of charge. Others may require payment of fees. We will clearly indicate any charges before you incur them.

10.2 Pricing

All prices are stated in the currency indicated at the point of purchase and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change our pricing at any time, provided that price changes will not affect orders already confirmed.

10.3 Payment methods

Payments are processed through third-party payment processors. By submitting payment, you agree to the payment processor's terms. We do not store your full payment card details on our servers.

10.4 Refunds

Refund policies vary by Service and are set out at the point of purchase. Where no specific refund policy is stated, we will honour any statutory cooling-off or refund rights mandated by Applicable Law (see Section 19 — Region-Specific Terms).

10.5 Taxes

You are responsible for any taxes applicable to your purchase, except where we are legally required to collect and remit such taxes on your behalf (e.g., VAT/GST in certain jurisdictions).

To the maximum extent permitted by Applicable Law:

• The Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory.
• We disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and quiet enjoyment.
• We do not warrant that the Services will be uninterrupted, timely, secure, or error-free; that defects will be corrected; that the Services or the servers that make them available are free of viruses or other harmful components; or that the results obtained from use of the Services will be accurate or reliable.
• Any Content obtained through the Services is accessed at your own discretion and risk, and you will be solely responsible for any damage to your device or loss of data that results.
• No advice or information, whether oral or written, obtained from OCXLY or through the Services, creates any warranty not expressly stated herein.

Important: Some jurisdictions do not allow the exclusion of implied warranties. If you are in such a jurisdiction, the above exclusions may not apply to you to the extent prohibited by local law. In that case, the implied warranties are limited to the minimum period permitted by law. See Section 19 for region-specific rights.

To the maximum extent permitted by Applicable Law:

• OCXLY, its officers, directors, employees, agents, affiliates, sub-divisions, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.
• This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if OCXLY has been advised of the possibility of such damages.
• In no event shall OCXLY's total aggregate liability to you for all claims arising out of or relating to these Terms or the Services exceed the greater of: (a) the amount you paid to OCXLY in the twelve (12) months preceding the event giving rise to the claim; or (b) one hundred Indian Rupees (₹100) / fifty US Dollars ($50 USD).

Important: Some jurisdictions do not allow limitation of liability for personal injury, death, or fraud. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under Applicable Law.

To the extent permitted by Applicable Law, you agree to indemnify, defend, and hold harmless OCXLY, its officers, directors, employees, agents, sub-divisions, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of or access to the Services.
• Your User Content.
• Your violation of these Terms.
• Your violation of any Applicable Law or third-party right.
• Any dispute between you and any third party arising from or related to the Services.

We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence.

Note: If you are a consumer in the EU, UK, or Australia, this indemnification clause applies only to the extent that the claim arises from your wilful misconduct or negligence, not from ordinary use of the Services.

14.1 By you

You may stop using the Services at any time. If you have an account, you may close it by contacting us at [email protected].

14.2 By us

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including but not limited to: violation of these Terms, legal requirements, security concerns, or extended inactivity. Where practicable, we will provide reasonable notice.

14.3 Effect of termination

Upon termination:

• Your right to access and use the Services ceases immediately.
• We may delete your account and User Content, subject to our data retention obligations under our Privacy Policy.
• Sections that by their nature should survive termination will survive, including Sections 6 (Intellectual Property), 7.2 (Licence Grant), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 15 (Governing Law), 16 (Dispute Resolution), and 21 (General Provisions).

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict-of-law principles.

Subject to Section 16 (Dispute Resolution) and any mandatory consumer-protection laws of your jurisdiction, you agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Kochi, Kerala, India.

Important: Nothing in this section deprives you of any mandatory consumer-protection rights under the laws of your country of residence. If you are a consumer in the EU, UK, Australia, or another jurisdiction with mandatory consumer-protection legislation, you retain the right to bring proceedings in your local courts. See Section 19.

16.1 Informal resolution first

Before initiating any formal dispute process, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved this way.

16.2 Mediation

If informal resolution fails, either party may propose mediation administered by a mutually agreed mediator. Each party bears its own costs of mediation, and the mediator's fees are shared equally.

16.3 Arbitration

If mediation fails or is not pursued, either party may submit the dispute to binding arbitration under the Arbitration and Conciliation Act, 1996 (India), or an equivalent arbitration framework agreed by both parties. The arbitration shall be conducted in English and seated in Kochi, Kerala, India. The arbitral award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.4 Class action waiver

To the maximum extent permitted by Applicable Law, you agree that any dispute resolution will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this waiver is found unenforceable in your jurisdiction, the entirety of this arbitration clause (but not the rest of these Terms) shall be severed.

16.5 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its Intellectual Property Rights.

16.6 EU consumers

EU If you are a consumer in the European Union, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Your privacy matters to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Services, you consent to the collection and use of data as described in the Privacy Policy. Key points include:

• We use Google Analytics (via GTM) with Consent Mode v2 — analytics cookies are denied by default until you opt in.
• We honour the Global Privacy Control (GPC) signal as a binding opt-out of advertising consent.
• We do not sell or share your personal data with third parties for advertising purposes.
• You can manage your cookie preferences at any time via the "Cookie Settings" link in the footer.

OCXLY is committed to making its Services accessible to all users, including those with disabilities and neurodivergent conditions. Our efforts include:

• Calm mode — a toggle in the site header that silences all animations and motion, providing a distraction-free reading experience.
• Reduced-motion respect — the site automatically detects the operating system's "prefers-reduced-motion" setting and responds accordingly.
• Keyboard navigation — all interactive elements are reachable and operable via keyboard.
• Screen reader support — ARIA landmarks, roles, and labels are used throughout the site.
• Compliance target — we aim to conform to WCAG 2.1 Level AA guidelines.

If you encounter an accessibility barrier on any OCXLY site, please contact us at [email protected]. We take such reports seriously and will make reasonable efforts to address them promptly.

The following provisions apply in addition to (and, where they conflict, take precedence over) the general Terms above, depending on your country or region of residence.

19.1 European Union & United Kingdom

EU / UK

• Consumer cancellation right. If you are a consumer, you have the right to cancel a digital purchase within 14 days of purchase without giving any reason (EU Consumer Rights Directive / UK Consumer Contracts Regulations 2013). This right may not apply if you have expressly consented to the immediate performance of the service and acknowledged that you thereby lose your right of withdrawal.
• Statutory guarantees. Nothing in these Terms limits or excludes your statutory rights under the Consumer Rights Act 2015 (UK) or Directive 2011/83/EU. Digital content must be of satisfactory quality, fit for purpose, and as described.
• Unfair terms. Clauses that create a significant imbalance to the detriment of the consumer may not be binding under the Unfair Contract Terms Directive (93/13/EEC) or the UK Consumer Rights Act 2015.
• Local courts. You may bring proceedings in the courts of your country of habitual residence. We may bring proceedings against you only in the courts of your country of habitual residence.

19.2 United States — California

California

• California Civil Code § 1789.3. California users may contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, at 1625 North Market Blvd, Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
• CCPA/CPRA. Your data protection rights under the California Consumer Privacy Act are set out in our Privacy Policy.

19.3 Australia

Australia

• Australian Consumer Law (ACL). Our Services come with guarantees that cannot be excluded under the Australian Consumer Law, including guarantees as to acceptable quality, fitness for purpose, and correspondence with description. Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee under the ACL.
• Limitation of liability. To the extent permitted by the ACL, our liability for breach of a consumer guarantee is limited to re-supply of the Services or payment of the cost of having the Services re-supplied.

19.4 Canada

Canada

• If you reside in a Canadian province with consumer protection legislation (e.g., Ontario Consumer Protection Act, Quebec Consumer Protection Act), nothing in these Terms limits your statutory rights under that legislation.
• If you reside in Quebec, these Terms and any related documents are drawn up in English at the express request of the parties. Si vous résidez au Québec, les présentes conditions et tout document connexe sont rédigés en anglais à la demande expresse des parties.

19.5 Brazil

Brazil

• If you are a consumer in Brazil, these Terms are subject to the Brazilian Consumer Defence Code (Lei nº 8.078/1990). Any clause that limits, prejudices, or impedes your consumer rights is void. You have the right to bring proceedings in the courts of your domicile.

19.6 South Africa

South Africa

• If you are a consumer in South Africa, these Terms are subject to the Consumer Protection Act, 2008 (CPA). Your rights under the CPA, including the right to fair and reasonable terms, cannot be waived or limited by agreement.

19.7 India

• If you are a consumer in India, these Terms are subject to the Consumer Protection Act, 2019, and the Information Technology Act, 2000 and its rules. You have the right to file complaints with the relevant Consumer Disputes Redressal Commission.

OCXLY shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics, epidemics, acts of government, war, terrorism, civil unrest, labour disputes, power failures, internet or telecommunications failures, cyberattacks, or disruptions to third-party services upon which we rely.

In such events, our obligations are suspended for the duration of the force majeure event. If the event continues for more than ninety (90) consecutive days, either party may terminate these Terms by written notice.

21.1 Entire agreement

These Terms, together with our Privacy Policy and any supplementary terms for specific Services, constitute the entire agreement between you and OCXLY regarding the use of the Services, superseding all prior or contemporaneous agreements, communications, and proposals.

21.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions continue in full force and effect.

21.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of OCXLY.

21.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. OCXLY may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. Any purported assignment in violation of this section is void.

21.5 No third-party beneficiaries

These Terms do not confer any rights on any third party, except where expressly stated (e.g., indemnified parties in Section 13).

21.6 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

21.7 Language

These Terms are drafted in English. If any translated version conflicts with the English version, the English version prevails (except where prohibited by local law).

21.8 Electronic communications

By using the Services, you consent to receiving electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

21.9 Relationship of the parties

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and OCXLY. Neither party has the authority to bind the other.

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Post a notice on our homepage for a reasonable period.
• For account holders, send a direct notification by email at least fourteen (14) days before the changes take effect.

If you do not agree with the revised Terms, you must discontinue use of the Services before the changes take effect. Your continued use after the effective date constitutes acceptance.

For EU/UK consumers: material changes that significantly affect your rights will require your affirmative consent where required by law.

If you have any questions, concerns, or complaints about these Terms, please contact us:

OCXLY — Legal Team
Email: [email protected]
Kochi, Kerala, India

We aim to respond to all enquiries within fourteen (14) business days.